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Enterprise Support
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Enterprise Support
Enterprise Support
Whatever stage and size your company is, we have a support plan that fits your team.
| Type of support | Premium Support | Advanced Support |
|---|---|---|
Access to Community Resources | ||
Support hours | 10x5 | 24x7 |
Response time | 1 business day | 1 business day |
Urgent ticket SLA | 2 hours | 2 hours |
Priority queuing | ||
Direct access to our engineers | ||
Release upgrades | ||
Bug patches | ||
Hot fixes and bug escalation | ||
Architecture and performance reviews | ||
Migration and capacity planning | ||
Launch day assistance |
With its simple yet immensely powerful query language, native support for N-ary relationships and focus on semantic schema, TypeDB solves all our modeling problems so that we can focus more on solving higher level problems instead of tweaking traditional graph databases to fit our use cases.
Ram Anvesh
TypeDB enables us to model the supply chains of large Global CPG clients and identify environmental and social risks. We have found its strongly typed nature and expressivity to be world leading, allowing our customers to gain novel insights. With TypeDB, we can solve problems at the world's greatest companies.
Dixit Shah
For developers, TypeDB is really easy to work with. Its unique and expressive type system enables us to spend less time data modeling. We can easily integrate complex biomedical datasets. TypeDB provides us the backbone to our therapeutics platform to cure neurodegenerative diseases.
Nik Sharma
TypeDB's expressivity allows us to unify all levels of cyber intelligence for cyber security knowledge management systems. Through nested and hyper relations, we can easily represent TTPs and observables, attribution and victimology. During an attack, this gives analysts 360 views of any observable.
Samuel Hassine
TypeDB is a powerful framework for data exploration. The way data, attributes and relations can be expressed in a polymorphic manner allows us to build a rich network of multi-levels analysis and open opportunities to query, discover and infer interactions.
Jean-Paul Mochet
TypeDB provides a strongly-typed database with N-ary relations that enables modeling the world much closer to reality compared to other databases. In addition, its built-in inference engine enables to build next generation AI systems — one of the many reasons to choose TypeDB to model biomedical data.
Konrad Myśliwiec
TypeDB makes it easy for our robots to operate autonomously in the real world by being the centre of their understanding. TypeDB makes it easy to incorporate expert knowledge and advanced reasoning into its knowledge base.
Joris Sijs
